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Frequently Asked Questions

Can I get my shirts personalized with names?
Of course, you can. We offer several ways to personalize your shirts beyond just adding a custom embroidered logo. We also embroider fonts and numbers to give your shirts a crisp look. Apart from that, we offer heat transfer, laser etching, screen printing, and appliques of the highest quality, providing you only with the best customization possible.
Can I get screen printing and embroidery on the same garment?
Of course you can. But keep in mind that your order will have to go through multiple departments so it will add time to the production of your order.
Can I iron on the Embroidered Logo?
Yes, you can iron your logo, but only from the inside of your garment. Do not use an iron directly on the face or top side of your embroidered logo.
Can I request an estimate before ordering screen printing?

Yes, use the online Quote Form to know the estimate of your order.

Can I return a logo embroidered item?
It is not possible to remove the embroidered logo and so the apparel cannot be re-used. Thus embroidered items are not refundable or returnable.
Can I select different colors and styles in my order for logo embroidery?
Yes. You can choose any item individually and mix & match different colors and styles available on our site to get them embroidered.
Can I supply the shirts, caps, etc. that I want to be embroidered?
No. You can only order garments from our online catalog and get them embroidered.  We offer various top brands at discounted rates on our store.
Can you print on items that I provide?

No, we do not print on clothing or other items supplied by customers. We only offer screen printing on items that are available at ApparelnBags.com.

Do I get a special thread for my embroidery?

Yes, the embroidery thread is stronger than regular thread, and it is often available in brighter colors. ApparelnBags.com has its own line with hundreds of different colors. To see more details about threads we use, please click here.

Do I have to pay the initial set up charges if I reorder a logo embroidered apparel?

For embroidery, if you don’t have a DST file then you have to pay $50 for charges. But if you are ordering the same logo design from your previous orders, we will not charge any setup fee. For screen printing, there is no setup-fee.

Do you embroider fonts and numbers?
Yes. We can embroider fonts and numbers.
Do you keep my art on file?
Yes. We keep your logo on file. On reorders, you do not have to upload you logo again, as long as there are no color changes or edits. Otherwise, you can upload your new logo.
Do you offer blank apparel manufacturing services?
Yes, we work for small to medium private labels. Our manufacturing services are tailored to produce similar or better products than your competition at the same (retail) price point. We have our customization facilities in the United States and manufacturing facilities in Pakistan and Bangladesh.

This offers a huge advantage, as we can satisfy your smaller and prompt needs right here from the United States, and larger orders where we have more than a few weeks out are manufactured from our facilities in Pakistan and Bangladesh. Click here to learn more about our manufacturing services.

Do you offer price breaks?

Yes, we do offer price breaks as long as the items have the same design being printed.

Do you offer rush option for Logo Embroidery order and is there any fee associated with it?
Yes, we offer a rush option for logo embroidery’s production and delivery. We charge a $2.50 fee per Logo Embroidery/Shirt.
Do you produce free samples?
Unfortunately not. All samples we produce are charged in full. But do know that we provide a dedicated customization specialist to you that ensures that you get the most excellent results for your order.
Do you test every design to ensure that it looks the best on the specific material?
Yes. Not only do we complete digital verification, we embroider your logo on similar fabric to assure the look and feel of the final product. Once everything is perfect, only then we proceed with the production process of your order.
Does ApparelnBags.com offer customization services?
Yes! ApparelnBags.com is committed to providing you affordable and “tailored to perfection” customization services. Our portfolio of customization service includes but not restricted to Embroidery Services, Screen Printing Services, Heat Transfer Services, Applique/Reverse Applique, Laser Etching.
How do I know how many stitches are in my design?
To find out about the number of stitches in your design, please use our Stitch Count Estimator by clicking here.
How does your pricing work for logo embroidery?
Our logo embroidery is priced in the following manner:

• Number of garments to be embroidered (is by far the most important criteria)
• Number of colors
• Number of locations on the shirt
How long does it take to embroider a logo?
It takes up to ten business days for a new job and seven business days for a repeat job.
Note - Due to a large number of orders in the holiday seasons, our production time may increase to 14 business days for a new logo and ten business days for a repeat design. Before placing an order, please check with us at sales@apparelnbags.com or give us a call at +1-888-551-0950 if your order delivery dates fall during Labor Day and Christmas holidays.
How long does it takes to convert a logo into a digitized file?
Our internal digitization staff will take your logo and provide you with the DST (digitized) files in about 1-2 days. (Same day service is also available).
How many colors can you print?
At ApparelnBags.com, we can print any possible color as long as they meet the standard printing requirements.
How much time does it take to deliver customized orders?
The average time required to customize orders is about 12 business days. This varies because of the time taken by the customer for different approvals.
Note: Due to the high seasonal volume of orders, our production time may increase to 14 business days for new and 10 business days for a repeat design in the holiday season. Please check with us at sales@apparelnbags.com or +1-888-551-0950 if your order delivery date is between Labor Day and December 15th for the availability of rush orders.
How small or large can you embroider my logo or design?
We can print in any size you require based on your design.
How will I receive my order?

We will ship your order to your provided address. For details, please visit our shipping page.

I still have questions how can I contact a real person?

Call us at +1-888-551-0950 or send an email to sales@apparelnbags.com and our customer team will answer you.

If I have multiple logos that need to be digitized, do I have to pay each time?
Yes, each logo you wish to get embroidered on the products are digitized separately, and so you will have to pay for each of them.
Is a white shirt cheaper to print v/s a black shirt?

Yes, a white or light color shirt is less expensive to print than a dark colored shirt. Screen-printing requires a white layer of ink to be printed as a foundation before printing the actual colors in the logo for dark colored shirts resulting in little additional cost. We can printing digitally on both light and dark shirts.

Is there any difference between setup cost of all graphics logo vs. all text logo?
No. Both of them need to be digitized, and the price runs the same in both.
What are PMS colors?

PMS stands for Pantone Matching System. Give us a number from the Pantone book and we will match that to your ink or thread color.

What are the limitations of embroidery?
Small text, subtle details, and color gradients are difficult to reproduce with embroidery. Additionally, the level of detail that can be reproduced is affected by the type of fabric the logo is stitched on. 
For more detailed information, you can speak with our customization specialist by calling on our number +1-888-551-0950. We are open from 9:00 a.m. to 9:00 p.m. EST from Monday to Friday.
What color should I choose for my embroidery?

Click here to choose the colors for your embroidery.

What does DST mean for embroidery?
A file with dst file extension is a design file intended for embroidery machines. The most common dst extension is a stitch-based file format created by Tajima commercial embroidery machines. The DST stands for Data Stitch Tajima and is most commonly used in embroidery today. To open a dst file, you need an embroidery software.
What information do I need to provide for placing custom screen printing order?

As mentioned in the Quote Form, we need to know the Product Style Code, Font, Quantity, Colors and Sizes. Make sure to let us know about special instruction such as edits needed to artwork, Rush Service, Specifications for name/numbers.

What is the cost for screen-printing when I send my own items?

Inquire us through an email to sales@apparelnbags.com for instructions on sending your own items.

Note: Generally our customers find it more cost-effective and less hassle to purchase items from us directly since the cost of screen printing is half the price. If you are buying in volume, we have access to many manufacturers. We have listed all the products on the website.

So, if you are interested in a particular brand or style in particular brand or style and you cannot find it on our website, send us an email or give us a call at +1-888-551-0950.

What type of ink do you use?
At ApparelnBags.com, we use standardized inks to perform screen printing. 
What type of machine(s) you use for your embroidery services?
We use state-of-the-art Tajima machines to embroider your artworks.
What type of QC (Quality Check) do you perform?
In addition to our internal quality checks, we include you in your quality assurance process. You will be provided with a DST file (digital proof) to verify that no merchandise is processed before receiving formal proof on your behalf (on an embroidered scanned image).
What types of items can be embroidered?
Most of the items available at ApparelnBags.com can be embroidered. The rule of thumb is that if we can get the item onto the embroidery machine, it can be decorated. Traditionally, the items that are embroidered the most are caps, bags, shirts, etc. 
What types of thread do you use for embroidery?
We use a special type of thread known as the Madeira thread that offers exquisite embroidery with its polyneon polyester. The embroidery thread is stronger than a regular thread and is often available in brighter colors.

ApparelnBags.com has its line of colors that you can choose for your embroidery. To find out more about the threads and colors we use, please click here.

Which type of file format you accept for the artwork?
We accept DST (Digital Stitch Tajima) file format for the artwork.

Note: If you don't have a DST file, we offer DST digitization services at reasonable prices. For more information, please click here.
Why submit vector art, my file worked for brochures?

Vector files are recommended because it captures spot colors perfectly resulting in producing same colors provided in the original file. Also, vector files are scalable without pixelating to any resolution. Often qurak files are converted into a vector program for this particular reason.

Will a 72 image PPI work?
The higher the resolution, the better the output. We strongly recommend using a vector images or 300 PPI images. Please note that if you are using vector-based images, make sure that all of the text is converted into the outlines.
Will my embroidered apparel be as clear as my given photograph or artwork?
Please note that due to thread limitations, very few details may be lost or simplified to achieve the best result depending on the submitted artwork and final sewn out size.

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