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Return as Easy as 1,2, 3

At ApparelnBags, we prioritize your utmost satisfaction with every purchase. However, if you receive your order and do not find it the way you expected, here is how you can send it back to us!

Ship

Credit is Issued

Exchange and Return Policy

If you wish to exchange an item; we strongly recommend you to place a new order for product replacement so that the return process is initiated.

To initiate a return or exchange, please follow the mentioned steps.

Damaged or Defective Products

Return and refund for all defective products are 100% covered.

If you receive a damaged or defective product, follow these steps for a hassle-free return or exchange.

Incorrect Orders

If you receive an incorrect order, please follow these steps.

ApparelnBags.com Triple Play Guarantee

At ApparelnBags, you are covered with our Triple Play Guarantee as we make the returns and exchange easier!

accuracy guarantee

Accuracy Guarantee

We assure that each and every order placed at ApparelnBags is fulfilled correctly or otherwise fix will be on us.

value guarantee

Value Guarantee

Found a lower price within 30 days of your purchase? We'll happily refund the difference, ensuring you get best value.

satisfaction guarantee

Satisfaction Guarantee

If you are not satisfied with your order, reach out to us and we'll make sure we resolve any issue you may have and retain you for life.

Exclusions

Below are the items that are not covered under our hassle-free return and exchange policy.

embellished & customized items

Embellished & Customized Items

Customized or adorned items with additional embellishments are excluded from exchange policy as they are made according to personal requirements. It includes all the products and apparel that have been customized or embellished by any decoration method.

personal protective equipment (ppe)

Personal Protective Equipment (PPE)

Due to safety regulations, PPE items cannot be returned or refunded once purchased, ensuring their integrity and preventing potential contamination. They can only be returned or exchanged in case the item is damaged or you received the wrong item.

mill ship items

Mill Ship Items

Products directly shipped from the mill are excluded from exchange and return policy, as they are typically sold as-is and may have specific conditions or limitations. The return or exchange in this condition is allowed only if the items received are defective.

altered & used items

Altered & Used Items

Exchange and return are not available for items that have been altered or used, as they may no longer be in their original condition or packaging. This includes any item that has been washed, worn, soiled, or altered in any way.

intimate

Intimate

Return and exchange are not accepted for intimate items (e.g., underwear, swimwear) if they are used. The return of intimate items cannot be returned if they are worn, damaged, or altered so. We advise you to select accurate size before placing order.

closeout items

Closeout Items

Closeout items are also excluded from the list of return or exchange items as these products are no more produced at the company and offered at discounted prices. These items can only be replaced if they are defective or damaged.

Reach Out to Our Customer Support

Our dedicated customer support team is here to help for any assistance or inquiries regarding exchange and return policy. You can reach out to us through the following channels:

Call UsCall Us: +1-888-551-0950  |  Live ChatLive Chat: Available 9AM - 9PM EST  |  Email UsEmail Us: sales@apparelnbags.com

Best Prices | Quality Customization | 100% Satisfaction Guaranteed

Call Us

+1-888-551-0950

Live Chat

Available 9AM - 9PM EST

Best Prices | Quality Customization | 100% Satisfaction Guaranteed

Return & Exchange Policy for International Customers

If you have products delivered internationally and you are not satisfied with the received products, don’t worry and submit a request to make a return or exchange. The return has to be requested within 30 days from the date on the receipt of the original order.

Follow the rules mentioned below to initiate the return process.

Return Authorization is mandatory to return the merchandise at ApparelnBags. To initiate the process, please click here. Here are the eligible reasons for requesting a return or exchange:

Shipping on return is free for all items except for the returns that are due to the following reasons:

Note: Refund will always be made on the same card with which you made the payment. You can also have the credit stored for future use.

Please contact our customer service department on +1-888-551-0950 or email us at sales@apparelnbags.com for further assistance.

Frequently Asked Questions

Due to our immediate order fulfillment, we are unable to make changes or cancellations to an order once it is placed. However, you can do a return or exchange once you receive the product.
Closeout items cannot be returned for credit or exchange. Closeout items are marked clearly on the product detail page.
Merchandise embellished with Screen Print, Embroidery or any other method cannot be returned. At ApparelnBags.com, we put you in charge at every stage and ask for approval on absolutely everything. We do this so that the products customized and embellished turn out exactly the way you want them to be. Once embellished, we may not have a way to revert/fix the artwork. Please pay attention to details as we won’t be able to return/refund for merchandise or embellishment services unless we find that we did not produce approved selection.
By law, intimate garments containing a crotch cannot bereturned once they have been worn or tried on. For more information, pleasevisit our returnsand exchange page.
Please understand that all mill-ship merchandise sales arefinal and not eligible for exchange, return or refund. Mill ship items aremarked clearly on the item detail page. For more information, please visit our returns andexchange page.

What Our Customers Think About Us

Thank you for visiting us and giving us the opportunity to help your business. It is the trust of our customers like you that fueled our growth since we opened our doors in 2011. Today we have thousands of satisfied customers across United States who reviewed us on various platforms we are sharing under.

Why Choose ApparelnBags.com ?

Established in 2011, ApparelnBags.com has been helping small & mid size businesses by motivating their employees and creating loyal customers with Custom Promotional Products, Workwear Uniforms and Sports Team Apparel. We offer full satisfaction guarantee on all of our orders and brings you exceptional savings all year long. We believe in in-person care as much as self-service and our Promotional Products specialists are available between 9AM to 9PM (Eastern M-F) to assist you over the phone and on live chat. We look forward to servicing you soon.

Insane Choices

Insane Choices

With over 250 brands, and many brands offering custom solutions, no one has more choices than us

We Fit all Budgets

We Fit all Budgets

Built for small business success, we take pride in offering solutions fit for small and medium sized businesses.

Our Guarantee

Our Guarantee

Our products & Services are defect free, reliable and offered at the right price. We give money back guarantee.

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