Customer Service :
International :

Payment & Shipping Information

Payment Options: accepts all major credit cards including Visa, MasterCard, Discover and American Express. We also accept payment via PayPal and Google Checkout.

Note: Use PayPal for order with billing address outside of United States

Billing & Shipping Address should be same

The billing and shipping address must be the same address for all orders. We can only ship to the address that your credit card bill is mailed to.

The billing and shipping address must be the same address for all orders. We can only ship to the address that your credit card bill is mailed to.

We also require that your address be on file with our merchant address verification system. Our merchant system will not process your order, if we are unable to verify that billing address matches with credit card, you are using to purchase. If you receive an error when processing your order that says: "The address provided does not match billing address of cardholder", then we recommend trying to check out with PayPal. This method of payment may work better or you may contact bank/credit Card Company and let them know that you are trying to make a purchase with a company in the US that uses an address verification system.

Let them know you would like to make your address available to verify. However, this may take longer and take a lot more effort than just checking out with PayPal

If we are uncertain about the validity of your order, even if you live in one of the countries listed on page we ship worldwide, we may contact and ask you to provide identification before proceeding with order. We hope you understand that this is for both, your security and ours.

If you would like to make a purchase and you live in a country other than the ones mentioned at worldwide shipping page, please contact us before placing your order.


We may be able to make an exception if you are able to provide both of the following.

1. A scanned email or legible faxed copy of the credit card you would like to use to make the purchase.
2. A scanned email or legible faxed copy of your identification. The name on the ID must match the name on the credit card.

Shipping Information is using the most current version of UPS On-Line Tools to calculate its shipping cost. Costs are based on our stock and location of the warehouse where your selected items are available to you. Your order will ship from one of our 8 warehouses whichever is nearest to you. We are a Florida-based company and we charge 7% sales tax to order shipped within Florida.

Mill Ship SKU: (Stock Keeping Units): Due to logistic challenges and high volume of orders shipped out of our manufacturer mills, It is not possible for us to assure if items can be shipped same day. While ordering Mill Ship SKUs, please keep an extra day buffer to allow mills to ship order next day, with shipping option of your choice.

Standard Shipping: orders are shipped to you via UPS ground. Orders generally take 1-2 business days for delivery but can take up to 7 business days for delivery.

Shipping Options: shipping options include Ground, 3 Day, 2nd Day and Next Day shipments.

International Shipping: ships internationally (outside US) for over $250 orders. International Orders generally take 1-2 weeks for delivery.Unfortunately, we do not accept any orders from Africa.

Back Orders: We work hard to make sure that all products on are in stock. Sometimes an item is temporarily out of stock and on back order. When this happens we will notify and let you decide whether you wish for back order item or have your order shipped without it. If you wish to continue with back ordered item then we will ship theitem as soon as it becomes available. Your credit card is not charged until the order is fulfilled.

Checking Your Order Statuss: After, your order has shipped you will receive a UPS tracking number in an email. if you have not received your shipment in 3-4 business days or if the UPS Link provided is not working.Please call us at (813) 344. 0919, we are here to help you.