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Frequently Asked Questions

Q: Does ApparelnBags.com offer customization services?
Yes! ApparelnBags.com is committed to providing you affordable and “tailored to perfection” customization services. Our portfolio of customization service includes but not restricted to Embroidery Services, Screen Printing Services, Heat Transfer Services, Applique/Reverse Applique, Laser Etching.
Q: How much time does it take to deliver customized orders?
The average time required to customize orders is about 12 business days. This varies because of the time taken by the customer for different approvals.

Note: Due to the high seasonal volume of orders, our production time may increase to 14 business days for new and 10 business days for a repeat design in the holiday season. Please check with us at sales@apparelnbags.com or 813-344-0919 if your order delivery date is between Labor Day and December 15th for the availability of rush orders.

Q: What is the minimum order quantity for your customization services?
Our minimum order quantity is 12 items. However, you may combine different styles, sizes, and colors to meet the minimum order requirements. For any queries or concerns, please email us at sales@apparelnbags.com or call us at 813-344-0919.
Q: How long does it takes to convert a logo into a digitized file?
Our internal digitization staff will take your logo and provide you with the DST (digitized) files in about 1-2 days. (Same day service is also available).
Q: Do you offer blank apparel manufacturing services?
Yes, we work for small to medium private labels. Our manufacturing services are tailored to produce similar or better products than your competition at the same (retail) price point. We have our customization facilities in the United States and manufacturing facilities in Pakistan and Bangladesh.

This offers a huge advantage, as we can satisfy your smaller and prompt needs right here from the United States, and larger orders where we have more than a few weeks out are manufactured from our facilities in Pakistan and Bangladesh. Click here to learn more about our manufacturing services.

Q: Can I select different colors and styles in my order for logo embroidery?
Yes. You can choose any item individually and mix & match different colors and styles available on our site to get them embroidered.
Q: Do you produce free samples?
Unfortunately not. All samples we produce are charged in full. But do know that we provide a dedicated customization specialist to you that ensures that you get the most excellent results for your order.
Q: How does your pricing work for logo embroidery?
Our logo embroidery is priced in the following manner:
• Number of garments to be embroidered (is by far the most important criteria)
• Number of colors
• Number of locations on the shirt
Q: Do I have to pay the initial set up charges if I reorder my logo embroidered apparel?
No. If you are ordering the same logo design for embroidery, we will not charge you with any setup fee.

Q: Can I return a logo embroidered item?
Unfortunately not. It is not possible to remove the embroidered logo and so the apparel cannot be re-used. Thus embroidered items are not refundable or returnable.
Q: Can I iron on the Embroidered Logo?
Yes, you can iron your logo, but only from the inside of your garment. Do not use an iron directly on the face or top side of your embroidered logo.
Q: If I have multiple logos that need to be digitized, do I have to pay each time?
Yes, each logo you wish to get embroidered on the products are digitized separately, and so you will have to pay for each of them.
Q: What are the limitations of embroidery?
Small text, subtle details, and color gradients are difficult to reproduce with embroidery. Additionally, the level of detail that can be reproduced is affected by the type of fabric the logo is stitched on.

For more detailed information, you can speak with our customization specialist by calling on our number 813-344-0919. We are open 9:00 a.m. to 9:00 p.m. EST from Monday to Friday.
Q: Can I supply the shirts, caps, etc. that I want to be embroidered?
No. You can only order garments from our online catalog and get them embroidered.  We offer various top brands at discounted rates on our store.
Q: Can I get my shirts personalized with names?
Of course, you can. We offer several ways to personalize your shirts beyond just adding a custom embroidered logo. We also embroider fonts and numbers to give your shirts a crisp look. Apart from that, we offer heat transfer, laser etching, screen printing, and appliques of the highest quality, providing you only with the best customization possible.
Q: What types of items can be embroidered?
Most of the items available at ApparelnBags.com can be embroidered. The rule of thumb is that if we can get the item onto the embroidery machine, it can be decorated. Traditionally, the items that are embroidered the most are caps, bags, shirts, etc.
Q: Do you test every design to ensure that it looks the best on the specific material?
Yes. Not only do we complete digital verification, we embroider your logo on similar fabric to assure the look and feel of the final product. Once everything is perfect, only then we proceed with the production process of your order.
Q: Do you offer rush option for Logo Embroidery order and is there any fee associated with it?
Yes, we offer a rush option for logo embroidery’s production and delivery. We charge a $2.50 fee per Logo Embroidery/Shirt.
Q: Is there any difference between setup cost of all graphics logo vs. all text logo?
No. Both of them need to be digitized, and the price runs the same in both.
Q: Can I get screen printing and embroidery on the same garment?
Of course you can. But keep in mind that your order will have to go through multiple departments so it will add time to the production of your order.
Q: Do you keep my art on file?
Yes. We keep your logo on file. On reorders, you do not have to upload you logo again, as long as there are no color changes or edits. Otherwise, you can upload your new logo.
Q: What types of thread do you use for embroidery?
We use a special type of thread known as the Madeira thread that offers exquisite embroidery with its polyneon polyester. The embroidery thread is stronger than a regular thread and is often available in brighter colors.

ApparelnBags.com has its line of colors that you can choose for your embroidery. To find out more about the threads and colors we use, please click here.

Q: How small or large can you embroider my logo or design?
There are no restrictions to the sizes at ApparelnBags.com. We can print in any size you require on your design.
Q: How do I know how many stitches are in my design?
To find out about the number of stitches in your design, please use our Stitch Count Estimator by clicking here.
Q: Which type of file format you accept for the artwork?
We accept DST (Digital Stitch Tajima) file format for the artwork.

Note: If you don't have a DST file, we offer DST digitization services at reasonable prices. For more information, please click here.
Q: What type of machine(s) you use for your embroidery services?
We use state-of-the-art Tajima machines to embroider your artworks.
Q: Will my embroidered apparel be as clear as my given photograph or artwork?
Please note that due to thread limitations, very few details may be lost or simplified to achieve the best result depending on the submitted artwork and final sewn out size.