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Find a Missing Package That Shows as Delivered

What to do if your package shows as delivered but you can’t find it

1
Verify the shipping Address
2
Look for a notice of attemted delivery
3
Look around the delivery location
4
See if someone else accepted delivery
5
Check you mailbox packages may travel through multiple carriers
6
Wait 36 hours packages can show as delivered while still in transit

If your tracking information shows that your package was delivered, but you can't find it:

  1. Verify the Shipping Address.
  2. Look for an attemted delivery notice.
  3. Look around the delivery location.
  4. See if someone else accepted delivery.
  5. Check you mailbox - packages may travel through multiple carriers.
  6. Wait up to 36 hours - packages can show as delivered while still in transit.

If your order is 36 hours past the expected delivery date, please Contact Us


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